Rio Serrano Hotel + Spa, Torres del Paine National Park ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Sector Rio Serrano, Torres del Paine National Park, Chile, .

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double or Twin Room

Max:

2 persons

24 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Superior Double or Twin Room Mountain View All Inclusive

Max:

2 persons

32 m²

Bed options:

2 Single beds

Mountain view

Heating

Bathtub

room details

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Standard Plus Twin or Double Room All Inclusive

Max:

2 persons

28 m²

Bed options:

2 Single beds

Mountain view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Torres del Paine National Park 14.7 km

Airports

Aeropuerto Teniente Julio Gallardo (PNT) 77.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Views

“The superior room offered stunning views of Torres del Paine that took my breath away every morning.” view full review

Relaxing Spa Experience

“After a long day of hiking, the spa was a good retreat with two saunas and a serene relaxation area.” view full review

Very good Breakfast

“The breakfast buffet was impressive, featuring a wide variety of high-quality dishes and exquisite food preparation.” view full review

Very nice Pool Area

“The swimming pool was amazing, and I loved the option of enjoying hot drinks while relaxing poolside.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Horseback riding
Billiard tables
Fishing

Services

Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's play area
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Public Bath

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Sector Rio Serrano, Torres del Paine National Park, Chile, .

Map view

Sector Rio Serrano, Torres del Paine National Park, Chile, .

City landmarks

Torres de Paine

Mirador Cuernos Del Paine

4.8 km

Restaurants

Quincho Pampa Lodge

840 m

Lote 1

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Fantastic view

Top-notch service

Limited dining options

High price

7.8/10

Very good

Rooms

8.7

Location

9.7

Service

9.0

Dining

8.0

4.5/5 based on 1329 reviews

#5 of 11 hotels in Torres del Paine National Park based on Tripadvisor

John

United States, March 2024

8.6/10

I had an amazing stay at the hotel with the most beautiful view of the Massif. The rooms were comfortable and offered a fantastic view to the Cuernos peaks. The service was top-notch, but I wished there were more dining options available. The location was perfect, just outside Torres del Paine national park, and the facilities were great.

Rooms

9.0

The rooms were comfortable and offered a fantastic view to the Cuernos peaks.

Service

9.0

The service was top-notch.

Location

10.0

The location was perfect, just outside Torres del Paine national park.

Dining

7.0

I wished there were more dining options available.

Facilities

8.0

The facilities were great.

Fantastic view

Limited dining options

Pat

United States, January 2024

8.6/10

The hotel offers rooms with the most beautiful view of the Massif, but lacks air conditioning. The service is exceptional, with great housekeeping and assistance for tours. Located just outside Torres del Paine National Park, it provides a perfect setting for choosing activities. The dining experience, especially for fish dishes, is delightful. The facilities are well-equipped for a comfortable stay.

Rooms

8.0

The rooms boast the most beautiful view of the Massif, although they lack air conditioning.

Service

9.0

The service was exceptional, with great housekeeping and assistance for tours.

Location

9.0

The hotel is located just outside Torres del Paine National Park, offering a perfect setting for activities.

Dining

9.0

The dining experience, especially for fish dishes, is delightful.

Facilities

8.0

The facilities are well-equipped for a comfortable stay.

Beautiful view

No air conditioning

Kurt

United States, June 2023

9.0/10

I had a wonderful stay at the hotel. The rooms offered a stunning view of the Cuernos peaks and were equipped with a comfortable king-size bed and excellent amenities. The service was top-notch, with attentive housekeeping and assistance with tours. The location just outside Torres del Paine National Park was perfect, allowing easy access to the park and other restaurants. The dining experience, especially the Colombian coffee, was a highlight. The facilities were modern and convenient, offering a great overall experience.

Rooms

9.0

My room had a fantastic view of the Cuernos peaks and featured a luxurious king-size bed along with excellent amenities.

Service

9.0

The service was exceptional, with housekeeping keeping the room pristine and assisting with any requests. The welcome drink added a nice touch to the experience.

Location

10.0

The hotel's location just outside Torres del Paine National Park was ideal for exploring the area and enjoying the stunning surroundings.

Dining

8.0

I loved the Colombian coffee served at the hotel. The dining experience was excellent with flavorful options.

Facilities

9.0

The facilities were modern and convenient, enhancing my overall stay at the hotel.